1/15/2010
4

My passenger window had come out in my hand. Frankly i was hesitant to call Dean's because I had just dropped nearly $2K on a major service and 3 weeks later got a "low coolant level" warning indicator. They were appropriately remorseful, did a great same-day turnaround on the window (including ordering a part), handled payment directly with my extended warranty provider, and even scrubbed my dirty car inside and out. Fair compensation for the screw-up, and they will continue to get my business and recommendation.

Thank you, Lisa. We value your patronage and are happy you are still with us!Dean's Automotive
1/15/2010
5

I have been going to Dean's for years and will continue to return to this shop for car repairs.

Thank you, Bob; we value your loyalty!Dean's Automotive
1/15/2010
4

Service has been consistently excellent, and explanations of work performed are clear.

We appreciate your positive feedback very much, and thank you for your continued loyalty to us.Dean's Automotive
1/15/2010
5

Quality service and attention to detail

1/15/2010
5

I just love my mechanics!!! I appreciate the hospitable feel at the shop and I know I can trust them to be honest and do a wonderful job!!

Wow, thank you Scott! You just made our day!Dean's Automotive
1/15/2010
5

The staff is friendly and seem very competent. Scheduling is easy and transportation home is always offered. Work is done on time and done well.

We are pleased to know that you are satisfied with our services. Thank you!Dean's Automotive
1/15/2010
4

good service, a tad expensive

We're happy your experience was positive; we agree that we are not cheap, but we hope you agree that the cost of our services is more than fair for the quality, expertise and warranty we provide.Dean's Automotive
1/15/2010
4

Personnel appears very knowledgeable about their job.

Thank you! Please let us know how we could have achieved a perfect rating from you on the quality of work performed.Dean's Automotive
1/15/2010
5

I patronize Dean's Automotive because of the preventive maintenance philosophy: regular service at 7,500-mile intervals, with thorough checking and testing of existing conditions (brake and cooling fluid quality, for instance) to guard against premature corrosion or wear. Having confidence in honest diagnostics brings peace of mind, and the inevitable expense needed to maintain peak condition is money well spent over the years.

Thank you, David; we truly appreciate your confidence in us.Dean's Automotive
1/15/2010
4

Have been coming to Dean's for many years: different owners, consistent service

Thank you, Elaine!Dean's Automotive