MOUNTAIN VIEW AUTO REPAIR

As usual, Deans went out of their way to repair our vehicle in a fast and efficient fashion; a rear window mechanism failed unexpectedly. What was of significant concern was the recent amount of rain we experienced which would have been disastrous had it not been repaired as quickly.

Another great experience at Deans!

Not only does Dean's do a great job I never worry that I am being charged for parts or labor that my car doesn't need. Recently my car was leaking oil. I was provided a quote that included the parts to fix it. When my car was done they ended up not needing to use one of the quoted parts. I wasn't charged for the part that wasn't used which seems logical, however some repair shops defy logic. They even went so far as to show me the part that they didn't use. I always feel confident using Dean's.

Always good service and communication.

Great customer service. Easy care. Thanks for picking me up and dropping me off at home.

Friendly, knowledgeable service that ensures trouble-free driving. The rides to and from work are much appreciated.

My experience this morning (a Saturday which is most convenient): I was greeted by name by Joe. service advisor and technician. I was then greeted by Amanda, co-owner, who offered me tea or coffee while I was waiting. Within 15-20 minutes, Joe came and explained what the issue was with my car and told me I'd be ready to go soon. Shortly thereafter Peter, owner and lead technician, came to me with my key and and wished me a good weekend! It's like this with each visit. A AAA discount is applied and the charge is reasonable. How can this not be a five star experience?!

Great service, professional, reliable and honest!

Great communication, quick service, problem solved.

We have been going to Dean's for the last 7-8 years and have always had amazing service, excellent help and fair prices. Our cars keep on running thanks to them! Their customer service is the best!