Reviews - Page 66 - Dean's Automotive

Dave G

5/20/2013

great job. thank you

Thank you, David, for your trust in us and your loyalty to us. We truly appreciate it!

- Dean's Automotive

Kitty T

5/20/2013

I was greeted promptly and courteously. The service to my car was excellent and I was told what I needed to do next to keep my car running well, and why.

Thank you, Kitty, for letting us know about your experience with us. We look forward to having you as a long-time customer!

- Dean's Automotive

David F

5/15/2013

First experience was very positive. Cost was far less than dealer and NO upselling! Appreciated the frank useful advice. Will definitely return.

Thank you David! We look forward to being of service to you in the future!

- Dean's Automotive

Anonymous

5/14/2013

The customer service is fantastic and they seem to be honest. They help shuttle me to work. Great pre-arranged rental agreements if necessary. I have recommended them to colleagues. I always add that their prices seem expensive, but as long as you get honest work, you will come out ahead.

Thank you for your nice comments especially about your referrals. We do reward referrals, so make sure people let us know you referred them if they come! We believe a service is only expensive if it does not meet or exceed your expectations!

- Dean's Automotive

Anonymous

5/8/2013

Great customer service! Honest ... they refunded a service ended up not needing, and even suggested a place for tires instead of pressuring me to buy theirs. They even comped me a free carwash since they didn't have time to wash my windshield (which I didn't even notice). I will definitely be back!

Thank you for sharing your satisfaction with our services. it is important to us to know that we are achieving our desire to do what we believe is right for our customers.

- Dean's Automotive

Jan F

5/6/2013

I am always amazed at the responsiveness of Dean's Automotive. I became worried about my brakes after driving down 280 from SF to Los Altos. I put in a phone call when I got to work. Warren and George made time to work on it that day and my car was fitted with new brakes and rotor and ready to go out the door by 5 pm! Back to carefree driving!

K.C. A

5/4/2013

Absolutely fast and price was very reasonable.

Thanks, K.C.! We are happy to be of service to you!

- Dean's Automotive

Anonymous

4/28/2013

We've never had less than excellent service at fair prices in the 20 years we've been going there.

Bob A

4/25/2013

Since I started going in 1984 I have aiways had great service at Dean's. They always keep me informed of what needs to be done and ask approval before starting work. They will have my business as long as I have a car.

Thank you, Bob! We appreciate your loyalty to us and enjoy having you as a long-time customer!

- Dean's Automotive

Mike N

4/23/2013

As usual, we received prompt, friendly, knowledgeable service.

Mike, we appreciate your compliments about our service! Please contact us ASAP so we can take a look at what is going on with the shuddering!

- Dean's Automotive