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5

The customer service is fantastic and they seem to be honest. They help shuttle me to work. Great pre-arranged rental agreements if necessary. I have recommended them to colleagues. I always add that their prices seem expensive, but as long as you get honest work, you will come out ahead.

Thank you for your nice comments especially about your referrals. We do reward referrals, so make sure people let us know you referred them if they come! We believe a service is only expensive if it does not meet or exceed your expectations!

- Dean's Automotive
5

Great customer service! Honest ... they refunded a service ended up not needing, and even suggested a place for tires instead of pressuring me to buy theirs. They even comped me a free carwash since they didn't have time to wash my windshield (which I didn't even notice). I will definitely be back!

Thank you for sharing your satisfaction with our services. it is important to us to know that we are achieving our desire to do what we believe is right for our customers.

- Dean's Automotive
5

I am always amazed at the responsiveness of Dean's Automotive. I became worried about my brakes after driving down 280 from SF to Los Altos. I put in a phone call when I got to work. Warren and George made time to work on it that day and my car was fitted with new brakes and rotor and ready to go out the door by 5 pm! Back to carefree driving!

5

Absolutely fast and price was very reasonable.

Thanks, K.C.! We are happy to be of service to you!

- Dean's Automotive
5

We've never had less than excellent service at fair prices in the 20 years we've been going there.

4

Since I started going in 1984 I have aiways had great service at Dean's. They always keep me informed of what needs to be done and ask approval before starting work. They will have my business as long as I have a car.

Thank you, Bob! We appreciate your loyalty to us and enjoy having you as a long-time customer!

- Dean's Automotive
5

As usual, we received prompt, friendly, knowledgeable service.

Mike, we appreciate your compliments about our service! Please contact us ASAP so we can take a look at what is going on with the shuddering!

- Dean's Automotive
5

Dean's did a thorough job diagnosing and fixing the battery and alarm issue on our Toyota 4 Runner. They also took it for it's scheduled smog test for us.

We are so happy we could help, Melissa! thank you for taking the time to write this nice review!

- Dean's Automotive
5

wonderful individualized customer service...it's great to finally find a place with people I can trust!

Thank you, Sharon! We appreciate you sharing your satisfaction with our service!

- Dean's Automotive
4

Again, Dean's Automotive was wonderful to us. We are senior citizens with one car so it is very important to us. W think they treat their customers like family.

Thank you, Al! that is how we feel about our customers, and we so appreciate you letting us know that you are happy with us.

- Dean's Automotive
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