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5

George, the Customer Service rep, was very professional and courteous. He explained what was wrong with my car and how they would fix it. He was very patient with my questions. He also made arrangements to get a loaner car for me since the repairs were more extensive than initially thought. I trust Dean's with my car (a '92 Honda Civic) and know they will continue to give me great customer service!

Thank you, Jeanne!We truly value your patronage and loyalty.

- Dean's Automotive
5

Your business model is extremely refreshing. It fits our needs perfectly, and am so glad that we found you. You managed to fix a problem that two of your rivals spent many hours trying to fix and eventually gave up on. You have definitely earned our loyalty.

Thank you so much, Jan! We are very happy we were able to meet your expectations and appreciate having you as our customer.

- Dean's Automotive
5

Excellent service--I trust Dean's to work with me to figure out what level of service I really need given my mileage (low) and age of car (moderate).

Thank you, Jim. We enjoy working with you!

- Dean's Automotive
5

It's a pleasure to go to a car maintenance facility that you trust!

Thank you, Betty! We value your loyalty.

- Dean's Automotive
5

Very friendly to customers. Makes doing buisness with them a pleasure.

We hope to see you next time your vehicle needs some TLC!Thank you for the nice review.

- Dean's Automotive
5

Service at Dean's is great. We have always been satisfied. Questions are answered, staff is knowledgeable and friendly- always. I recommend my friends to Dean's.

Thank you, Earl! We are so happy to have you as a loyal customer!

- Dean's Automotive
4

Service was described with clarity. I miss having my car washed after the service

Thank you for your comments. Your satisfaction is important to us. We are not always able to wash every customer vehicle, but we hope to be able to offer that service more consistently as we grow and add more staff.

- Dean's Automotive
5

I have total confidence that the job will be done right and on time when I take it to Dean's.

Thank you, Bee! We appreciate your trust in us and enjoy having you as our customer.

- Dean's Automotive
5

This was my fist experience at Dean's Automotive and a nice one too.

Thank you, Sanjiv! We are happy to have you as a customer!

- Dean's Automotive
5

Close communication with me throughout, reasonable cost, detailed explanation everything performed, warranty, etc. Car was ready on time.

Thank you for the positive feedback!

- Dean's Automotive
Dean's Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Dean's Automotive (650) 961-0302 if you have any issues in accessing any area of our website.