MOUNTAIN VIEW AUTO REPAIR

I am always comfortable having Warren and his team be the guys who work on my car. I know that he will only do the work that has to be done and will be truthful when the necessity is not there. I feel safe driving the car, even on a road trip, because I know that everything is being taken care of.

My 2002 Suzuki Aerio needed a catalytic convertor!! The price quotes for parts and labor ranged from $1000.00 to $1700.00. After Dean's Automotive performed a thorough evaluation, they recommended that I speak to a Suzuki dealer about a possible warranty. This advice saved me several hundred dollars. It would have been very easy for Dean's to do my repair and never mention the warranty, but they were more interested in the personal well being of the customer than they were in the immediate sale. I certainly appreciated their care!

Thorough and professional. It took a little bit over an hour and I waited in their lobby while the work was being done. George and Warren are very customer service oriented and exude trust and professionalism.

Greeting on phone is good as is personnel greeting when car is brought in. There is a wide range of knowledge about car repair that we value

I was very happy with the brake job and the amount of effort that was put into finding out why the brake light kept coming on. You totally solved the problem!

My 1996 jeep cherokee had a bad starter. I took it to Dean's. They analyzed it that afternoon and fixed it the next morning. They even called for a car rental for me.

I really appreciated the breakdown of the diagnosis of my car. The results in writing were both printed and written.

While returning from San Jose, I detected an unusual knocking noise in the engine. I drove directly to Deans late that same afternoon and after an initial assessment I was able to schedule an appointment the very next morning. Mid afternoon, George called to advise the knock was completely repaired and at a reasonable expense. I was very pleased with Dean's exceptional service, expertise and courtesy.

The problem was diagnosed and serviced in the time promised.

Trustworthy, reliable, friendly, professional. Exactly what you want from a car place. Rarely what you get.