MOUNTAIN VIEW AUTO REPAIR

I had a very positive experience at Dean's recently. My car was getting very sluggish and I took it in. They gave it a thorough check and fixed the parts in a timely manner. My only criticism is that I didn't hear from them for a few days after I took it in. I guess they were busy that week! After I picked up my car which they had ready when I needed it, they told me that there were other issues that I would need to address soon. They followed up with a phone call and explained to me what needed fixing for the future, what it would cost, and the priority of the repairs. I thought they really cared which is quite a statement when it comes to auto repair. Thanks Dean's Automotive.

I always bring my cars to Dean's. It's close to my work, so I drive my car in firs tthing, they drop me off at work, and then they call me when its ready. If I can't get there, they'll pick me up too. Once, a dealership got hold of my car, and told me that it had a cracked engine block. I refused the service (was able to drive away) and drove it to Dean's. I told them what the dealership said, all they had to do was to say -- "Yep, it's cracked, $5k please" but Warren and the boys said "Nope," and I was only charged for the diagnostic fee (then they got my car washed). I trust Dean's and that's thehighest praise you can say for any mechanic.

So far have not had service, just a CSAA inspection, so am commenting on shop and customer service. Very welcoming, clear explanations.

I feel that my car is in good hands when I take it to Dean's.

Very friendly personnel. Explains carefully the work to be done.

Warren is very detailed oriented and the service went

Always very nice to deal with and they do a good job!

Friendly, efficient, fast.

It was our first time using Dean's after many years of mediocre service from the Chrysler dealer, and it seemed fine. Friendly, professional, and a quick response. The car was repaired and returned the same day, despite the dealer not delivering the part (Dean's made a trip to pick it up). We will definitely be returning for future service/maintenance, and hope to have good experiences in the future.

Clear explanations, prompt service, convenient car rental and high quality mechanical work make this the best place to service your car.